Privacy Policy

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily share with us, including:

• Name, email address, and contact details

• Account information

• Billing information (if applicable)

• Support inquiries, messages, and form submissions

• Uploaded files, documents, or data you choose to provide

1.2 Automatically Collected Information

When you use our platform, we may automatically collect:

• IP address

• Browser type, device type, operating system

• Usage data (pages visited, clicks, time on site)

• Cookies and tracking technologies

1.3 AI-Related Data

If you interact with AI features, we may process:

• Prompts, inputs, or messages you send

• AI-generated outputs

• Logs related to performance, errors, or system activity

We do not use customer data to train third-party models unless explicitly stated.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our platform

• Process transactions and manage accounts

• Respond to support requests

• Personalize user experience

• Analyze product performance and usage metrics

• Ensure platform security and prevent fraud

• Communicate updates, new features, or important notices

We do not sell personal information to third parties.

3. How We Share Information

We may share your information with:

• Service providers who assist in hosting, analytics, payments, or support

• AI model providers (e.g., OpenAI, Anthropic, Google) only to generate responses based on your input

• Integration partners you explicitly connect to your account

• Legal authorities, only when required by law

All third-party partners are required to keep your data secure.

4. Data Storage & Security

We implement industry-standard security measures to protect your information, including:

• Encryption in transit and at rest

• Access controls and authentication

• Regular audits and monitoring

However, no online service is 100% secure. We cannot guarantee absolute protection.

5. Data Retention

We retain your data only as long as necessary to provide the service or comply with legal obligations.
You may request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have rights to:

• Access your data

• Request corrections or updates

• Request deletion

• Restrict or object to certain processing

• Export your data

To exercise your rights, contact us at sanget@hello.com

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website performance

• Improve user experience

• Remember preferences

• Support essential platform functionality

You may choose to disable cookies in your browser settings.

8. Third-Party Links

Our website may link to external websites.
We are not responsible for the content or privacy practices of those sites.

9. Children’s Privacy

Our services are not intended for children under 13 (or 16 in some regions).
We do not knowingly collect information from children.

10. International Data Transfers

Your information may be transferred to servers located outside your country.
We take measures to ensure compliance with global privacy laws (GDPR, CCPA, etc.)

11. Changes to This Policy

We may update this Privacy Policy periodically.
When changes occur, we will update the “Last updated” date above.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle data, please contact:

Sanget
Email: sanget@hello.com